Rethink patient appointment management

Zymego uses intelligent automation to fill late cancellations and manage appointments. Patients get faster access to care and care providers reduce admin and eliminate empty appointment slots.

Born from a doctor's frustration over empty appointment slots and heavy manual appoinment admin.

After discovering that inefficient cancellation and rebooking procedures led to unnecessary waiting and increased risks for patients, Zymego was created to save lives. Our inspiration came from an ordinary day in Dr Ingmar Veinberg's life. A worried mother called the clinic and got an appointment that was just cancelled. Her daughter, a young patient was diagnosed  with blood cancer. The earlier appointment and the mother's worriness saved her life. This situation highlighted the need of receiving care in time and the negative impact of empty time slots.

Empty slots is a fundamental problem in healthcare.
5-15% of all time slots are usually wasted - in all health care clinics. Zymego is here to change that.  Zymego eliminates booking admin and patient waiting times. With Zymego, patients can rebook, cancel and self-book appointments 24/7 without manual admin. Less booking calls means more time for staff devoted to things that matters.

Towards zero wasted appointments

Every unused appointment means a patient waits longer than necessary. At Zymego, we believe in a healthcare system where no time slot goes to waste – and no patient is left behind.

Because every earlier appointment is a story in itself: Regaining sight after cataract surgery. Speaking to a psychologist about anxiety. Starting cancer treatment in time. And above all – reducing the wait.

Our vision isn’t something we achieve alone. It’s made possible together with our customers, EHR systems, and partners who share our commitment to accessible, efficient care. Thanks to them, over 1,500 years of patient waiting time have already been eliminated.
And we’re just getting started.