Säg hejdå till onödig administration

Data from the NHS and our customers show that up to 15% of all appointments are wasted due to late cancellations and no-shows, leaving hundreds of thousands of appointments unused. We know that staff do their best to fill these appointments, but no one can work around the clock. By letting Zymego work silently in the background, late cancellations are filled immediately and you get fewer booking calls. Everyone wins: Practices get better resource utilisation, patients get shorter waiting times and the well-being of staff is improved dramatically.evidensbaserat beslutsstöd och bokar själv en tid som passar, enligt de regler och val av tidstyper ni har satt upp. Detta möjliggör digital bokning av utvalda besökstyper dygnet runt, helt utan manuell bokningsadministration. Tack vare integrationen med journalsystemen bokas tiden direkt in i er tidbok.

Enklare och smidigare för alla

Thanks to our smart booking algorithms, we solve a variety of scenarios for different appointment types.

Do you need to ensure a patient booked with a specialist can't reschedule to a junior doctor? We’ve got that covered. Do you want to make sure patients don’t book or reschedule too early for their follow-up appointment? We won't let that happen.

Are you concerned patients will book themselves too far into the future? No need to be. You set the rules per appointment type, that Zymego then follows.

Flexibelt val för verksamheten

By integrating Zymego with your electronic patient record system (EPR), we can handle all bookings automatically in the background, while you continue working as normal. Zymego updates the appointment in the EPR system when the patient changes their appointment via our web app.

We integrate with EMIS Web, SystmOne, Vision, and soon Cerner and Epic.

Enkelt att börja effektivisera nybokningen

• Välj själva vilka tidstyper som kan bokas digitalt.
• Låt patienter boka tid för exempelvis vaccinationer, blodtryckskontroller och sköterskebesök.
• Skicka en länk så att patienter själva kan hitta en passande tid.
• Öppna upp för fler tidstyper om ni önskar.

Rätt typ av vård direkt

Zymego Navigate är utvecklat av vårt team av vårdpersonal för att fungera optimalt för vårdpersonal och enkelt att använda för många olika patientgrupper. Guidning och ordval är gjorda utifrån patientens perspektiv och kunskapsnivå, vilket säkerställer bokning till rätt vårdnivå.

Frequently asked questions

How can we be sure that all appointments are handled correctly?

Through our advanced booking logic, Zymego can handle a wide variety of cases. You set up the rules that should apply to different appointment types and Zymego follows them. Since we are able to set up specific rules for each appointment type, we can ensure that all bookings are handled correctly, adapted to different types of requirements related to your appointments.

What kind of support do we get from Zymego?

We see all clinics as long-term partners, in this way we can help you and your patients in the best possible way. Zymego was founded as a response to the problems that one of our founders discovered as a doctor in his clinical work. Our goal is to create value for you, for your patients and for society at large. To reach that goal, our team is always close at hand and is responsive to how you experience our solution. We are constantly developing the solution and adding new smart features, which is why we place great emphasis on listening to the clinics that use Zymego. Your valuable suggestions for improvements help us provide the best possible service to you and your patients.

We already have a booking portal. Why should we use Zymego?

Zymego is the only solution that automatically fills late cancellations, working to the rules that you have set-up. We manage appointments and scheduling in a completely new way. Through very advanced booking logic, we can handle many more appointment types and complicated booking cases than most other solutions. In addition, we reduce the number of cancellations by offering patients a smart option where they can request days that suit them. All these features are completely unique to Zymego. However, it is perfectly possible to use Zymego in parallel with your current booking portal if required.

How do you work with data security and GDPR compliance?

We handle personal data in accordance with the GDPR and cooperate only with European IT providers for encryption and storage of personal data. In order to offer our customers and their patients safe and secure services, we continuously follow the latest safety recommendations. Furthermore, we have limited the handling of patient data to include appointment data only.

Fills cancellations and handles bookings